Ordering Policies / Shipping Information

Our standard policies are indicated below. If you have any questions, please do not hesitate to contact us.

Guarantee

We guarantee the quality of all products shipped. If you are not satisfied with your purchase, or any aspect of your shopping experience, we need to hear from you. Your satisfaction is of the utmost importance to us. If you must return any product purchased here, contact us for assistance. Shopmainemade.com is not responsible for packages stolen, or damaged after they are delivered to the address specified by the customer.

Questions / Customer Service

Privacy

We use the personal information you provide us only to help transact the business you have with us (such as to process your order, or to respond to an email inquiry). We do not share your personal information with any third parties for marketing purposes.

Payment Methods

CREDIT CARDS

For website orders we accept Visa, MasterCard, American Express, Discover, and PayPal. For telephone orders, faxed orders, and in-store purchases we accept Visa and MasterCard.

CHECKS

We accept personal checks drawn on United States bank accounts only. Make checks payable to Shop Maine Made. Your order will be shipped after the check clears.

State Sales Tax

A 5% Maine state sales tax is applied to all orders within Maine.

Order Processing

We ship most orders within three business days after receipt. Additional days may be required due to product availability or United States Postal Service holidays.

Shipping Methods & Destinations

Orders placed through our website are shipped via United States Postal Service Priority Mail to all 50 of the United States. Priority Mail is generally delivered within three business days of shipment date.

PLEASE NOTE: Some of our items are shipped to you direct from the manufacturer. Therefore, your order may arrive in more than one shipment

Shipping Rates (per recipient)

Prices listed are for shipment via USPS Priority Mail within the 50 United States.

Order Total	Shipping Charge
Up to $49.99	$8.95
$50.00 to $99.99	$10.95
$100.00 to $199.99	$15.95
$200.00 and over	$18.95